Cisco 8811 – Quick Start Guide

The guide volition cover the basics of your Cisco 8811 device and the steps for using your device.

Overview

This is the top view of the Cisco 8811 desktop phone highlighting key buttons for the following functions you will be learning about in this tutorial. - . Image opens in full resolution in a new tab

This is the bottom view of the Cisco 8811 desktop phone highlighting key ports to use on your desktop phone. - . Image opens in full resolution in a new tab

  1. Call Indicator
    1. The LED indicator flashes to indicate an incoming call (quick red flashing lite), a missed call or calls (slow red flashing light), or charging (solid scarlet light). If no low-cal is on, this means that the phone is either fully charged or is not continued to the charger.
  2. Feature and Session Buttons
    1. Characteristic buttons are located on the left side. These buttons are used to view calls on a line or access speed dials. The session buttons, located on the right side are used to answer a call, resume a call or display missed calls.
  3. Softkey Buttons
    1. Used to enable softkey options, displayed on phone. These keys will alter depending on the phone current function. Answering a telephone call volition take unlike softkey options then when y'all are on an active phone call.
  4. Navigation Cluster
    1. The navigation cluster allows you to scroll through menus, highlight and select those highlighted items.
  5. Release Button
    1. The release or end button ends a connect call or session.
  6. Hold / Resume Button
    1. The hold / resume fundamental allows you to place a phone call on hold. It likewise allows you to take a phone call from hold.
  7. Transfer Button
    1. The transfer button allows y'all to transfer a call.
  8. Conference Push
    1. The conference push allows y'all to create a briefing phone call.
  9. Function Buttons
    1. Headset, speaker and mute keys are located along the right border of the phone.
  10. Dialpad
    1. Used to input numbers and characters into the phone system.
  11. Volume Buttons
    1. The volume push button allows you to adjust the handset, speaker and ringer volume of the phone.
  12. Application Push button
    1. Use the applications button to admission call history, user preferences, telephone settings, and phone model information.
  13. Contacts Button
    1. Use the contacts button to open and close the directories menu.
  14. Messages Button
    1. The messages button will autodial your voicemail mailbox when pressed.
  15. Back Button
    1. The back button returns to the previous screen.
  16. PC Access Port
    1. The PC access port allows you to provide a network connection to your calculator via your desktop phone.
  17. Auxiliary Port
    1. This port serves as a serial console port to access the telephone's concluding.
  18. Analog Headset Connection
    1. This connection allows you to connect a wired headset to use with your desktop phone.
  19. Handset Connection
    1. This connection allows you lot to connect the wired handset that comes with the telephone.
  20. DC / Power Port
    1. The DC port allows you to use a ability adapter, if you do not utilize power over ethernet.
  21. Power Over Ethernet (PoE) Port
    1. Allows you to ability y'all phone also as receive information via a Cat5/6 cable. No power adapter needed, if using this port.

Using Your Device

  1. Placing Calls
    1. Commencement, punch the number. Then, pick up handset. For hands-gratuitous speakerphone – dial number, and then press the Speaker button or printing Dial softkey.
  2. Answering Calls
    1. Pick upwards handset. For hands-complimentary speakerphone, printing the Answer softkey or printing the Speaker push.
  3. Phone call Hold
    1. From Lines, Calls or Active Call view, press the Concord button. To recollect the call, press Resume softkey or Hold function push over again.
  4. Mute a Call
    1. Press the Mute function button to silence your telephone's mouthpiece and speaker. To plough mute off, printing Mute again.
  5. Do Not Disturb
    1. Showtime, lift the receiver, printing the More soft-key twice. Then press the DND soft-key. To disable Do Not Disturb, lift the receiver, press the More soft-fundamental twice. Then press the ClrDND soft-key.
  6. Call Forwarding
    1. Press the Settings button. Proceed to User Preferences and select Call Preferences. With the Call Forwarding choice highlighted, press Ok. The phone call forwards dialog box will appear. Make certain that Call forwarding is fix to On. Select either Forward All Calls, Forward When Decorated or Forward When No Answer. Enter your valid forwarding number in the field provided. Once complete, press the Set softkey.
  7. Three-Way Calling
    1. Place the outset call. Then, press the Conference push. Dial the number. The active call will be on agree. After the 2d call answers, printing the Briefing softkey again to join all parties in the conference. All parties will exist disconnected when you leave the call.
      • Press Cease Phone call to remove yous from the call, but keep the other participants continued.
      • Tap Carve up to end the conference and hold all participants.
  8. Transferring a Call
    1. Announced Transfer: While on an active call, press the Transfer softkey or function button to identify active phone call on agree. Dial the number where you want to transfer the call. Once the third-party answers, announce the call and press Transfer softkey or role push button to consummate the transfer. Blind Transfer: While on an active telephone call, press the More softkey and the press the Blind Transfer (BlindXfer) softkey to place agile call on hold. Punch the number where yous desire to transfer the call and press the Call softkey to complete the transfer. Transfer to Voicemail: While on an active call, press the Transfer softkey or function push button to place agile phone call on hold. Side by side, enter *55 and dial the political party'southward extension, so #. This completes the transfer.
  9. Telephone call Park / Phone call Retrieve
    1. Call park places a call on hold so that other users assigned to call park service tin call back that telephone call from whatsoever phone in office.
      • To Park: While on an agile call, press the Transfer softkey and then *68. Enter the extension where the call will be parked, and so press #. Your call will at present be parked.
      • To Retrieve: Pick up Handset, printing the Retrieve softkey. Enter the extension where the call was parked so #.
  10. Voicemail
    1. Printing the Messages button. Your telephone will ring your Voice Portal. Enter your passcode, so #. Follow voice prompts to listen to/delete/save messages.
  11. Call History
    1. Press the Settings button. And then press two. From here you can choose from: All Calls, Missed Calls, Received Calls, and Placed Calls. Utilise the navigation arrows to select your desired list. To make a phone call from an entry, scroll to the desired contact and press the Call softkey.

Visual Call Park

Visual Call Park is an optional Unified Communications functionality. Once requested, the appearance of the Visual Telephone call Parks are represented in the line keys / (Busy Lamp Fields (BLFs) on every phone in the customer's location. Information technology is either vacant or occupied (with a parked call).

Everyone on the site sees the same parking spots and their status (whether a phone call is parked or non), and tin either park a call in a vacant spot or retrieve a call from an occupied spot.

For consistency, all phones in the location must exist provisioned precisely the aforementioned way, in this case beingness the Cisco MPP 8811. The client must besides select between 4 parking spots (up to 12 phones per site) or three parking spots (upwards to 16 phones per site).

To use Visual Telephone call Park, while on an active call:

  1. Press the Dorsum Push, and so the Line Primal view is displayed. Here y'all will see your available Visual Phone call Park spots.
  2. Proceed to park the call at whatever vacant telephone call park spot by pressing the Line Cardinal for the corresponding spot.

    3. Image showing the Cisco MPP 8811 with the Back button and Parking Spot highlighted. - Image opens in full resolution in a new tab.

  3. Once this is completed, the call is parked and Call Parked is shown nether the respective parking spot.
  4. Once the call is parked, everyone in the location can see the parked phone call occupying the parking spot.
  5. Any user can then retrieve the phone call to his / her line freeing upward that spot.

    6. Image showing the Cisco MPP 8811 with the Call Parked item magnified and Parking Spot highlighted. - Image opens in full resolution in a new tab.

  6. To recollect the Parked Call, printing the respective line central.

Voicemail Setup

  1. Record Name
        1. Press Letters from Home View or printing Messages function button.
        2. Enter your Pivot provided on your User List and Login Credentials. (Press * if you lot need to access another voicemail box.)
        3. Press #. Follow prompts to gear up a new Pivot. Then, press #.
        4. Follow prompts to verify the new PIN, then press #.
        5. Follow prompts to record a name announcement, and then press #. At the tone, say the name of the grouping or a brief two or 3-word description and press #. (This is a proper name announcement and non one of the two master voicemail greetings supplied with the service.)
        6. You lot will be asked if you are satisfied with your name recording. If aye, printing *. If no, follow prompts to re-record.
        7. Printing 1 to access your voicemail box.
  2. Record Busy Greeting
    1. A busy greeting plays when your phone is in Do Not Disturb fashion or unplugged.
        1. Printing 2. And so, press 1. Wait for the tone, and so record your "busy greeting."
        2. Printing # immediately afterwards finishing.
        3. Printing 2 to listen to your greeting or press * to get back to the previous carte.
  3. Record No Reply Greeting
        1. Printing 3. Then, press i. Wait for the tone, and so tape your no-answer greeting.
        2. Printing # immediately after finishing.
        3. Press 2 to listen to your greeting or printing * to get dorsum to the previous bill of fare.